HONG KONG 

• Complimentary Delivery: S.F. Express (2-4 business days)

ASIA PACIFIC

Japan, Macao, Taiwan, China, Singapore, Thailand, South Korea, Vietnam, Philippines, Malaysia, Indonesia

• Standard: Complimentary via S.F. Express & Hong Kong Post (5-8 business days)
  
• Priority: US$23 via EMS / FedEx International Priority® (2-4 business days)

REST OF THE WORLD

United States, United Kingdom, France, Germany, Australia, Italy, Canada, Netherlands, Switzerland, Austria, Belgium, Bulgaria, Chile, Czechia, Croatia, Denmark, Estonia, Finland, Greece, Hungary, Iceland, Ireland, India, Liechtenstein, Luxembourg, Monaco, New Zealand, Norway, Poland, Portugal, Qatar, Romania, Spain, Sweden, United Arab Emirates

• US$23 / €20 / £18 via FedEx International Priority® (3-6 business days)
• Complimentary Delivery: FedEx International Priority® on orders over US$220 / €200 / £170 (3-6 business days)

         Operations

• Processing: 1–5 business days during peak periods or natural disruptions.
• Customs: International shipments may be subject to local customs procedures, which can impact delivery timelines.

STORE PICKUP

WORKWARE – K11 Art Mall Shop 216, 2/F, Tsim Sha Tsui, Hong Kong Hours: 12:00 – 21:00 Daily

• Procedure: Orders are ready for collection within 1 business day.
• Collection: Please present a valid ID and order confirmation.
• Timeline: Pickup is required within 7 days. Uncollected orders will be dispatched via S.F. Express (Freight Collect).
• In-Store Policy: Exchanges or refunds are not processed in-store. Please refer to our digital Return Policy.